Frequently asked questions

Instead of asking a member of our staff via the live chat, browse through a selection of our common questions & answers to see if you can find what you are looking for.

When will my product arrive?
Which company do you use for deliveries?
Are the items you sell 100% genuine?
Why are your watches so cheap?
What if my watch develops a fault?
Are your products brand new with official packaging?
Do you hold all stock?
Can you ship internationally?
My order hasn't arrived, what do I do?