Returns & Refunds Policy           

If you’re unhappy with your watch for any reason, you can return it within 30-days from delivery. No quibbles, no problem - providing the return must tick off the following reasonable conditions:

☑   Be unused and in its original packaging.

☑   Manufacturer seals and any extras be present and untampered with.

☑   Include the form located on the packaging slip so we can identify your return.

 If no longer in possession of form, please include a slip stating your full name, order number, and reason for return. 

Sending it back to us

The following link will direct you to Royal Mail, here you can either book a collection OR produce a free return QR code to be scanned at any GB post office... 

Royal Mail Tracked Returns

 Items which are shipped but rejected on delivery will be charged a small restocking fee of £5.

 We reserve the right to charge a 10% restocking fee if three or more items are returned.

 Delivery charges are non-refundable.

• Our free Royal Mail returns service applies to Great Britain orders only. We are not accepting returns on this service from Northern Ireland. 


Once we’ve received your item and inspected it against the conditions above, we’ll send you an email to confirm whether we accept or decline the return.

Accepted returns

We will issue a full refund (when applicable) via your original payment method which may take up to 5 working days to appear in your account.

In the odd case where we can only offer a partial refund, we’ll be in contact, and the repayment will be made within 5 working days.

If just outside the returns period, we may accept however a small fee will be deducted. 

Declined returns

We will contact you to explain our reasoning and the item will be sent back to you at your own expense.

Our top priority is to make the whole process as efficient and fair as possible – we’re an understanding and friendly team and will always try to make sure everyone walks away satisfied.

Late or missing refunds

We work hard to prevent any delays in refunding you by processing all returns within 24 hours of receipt (after which you should see the money within 5 working days).

However, since the world sometimes loves to hurl a volley of uninvited surprises at us humans, there is always the chance you could experience a delay.

If you don’t receive a refund confirmation email or money returned to your account within the timescales noted above, please do get in touch at or use our (Contact Form).